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...with Perry Simon.
Q & A
From his perch running the radio industry's premiere website, AllAccess, Perry
Simon has seen (and heard) it all. He shares his views on the state of the industry in this
installment of Round the Horn |
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BMS: I know you listen to
radio personalities all over the country. What advice do you have for the
talk-show host who is unable to connect with the audience and doesn't understand
what the audience needs to hear?
Perry: For one thing, get out of the house. Talk to fans, get to local sports
bars and events and talk to people. Make mental notes of what topics get
response and which fall flat. Do your research – talk to people, read local and
national sports blogs, get a read on what’s going on. And, most of all, know
your market. If you’re in a town where college football is everything, you’d
better be talking college football.
BMS: We know hosts need to be opinionated,
however, many people can't deliver their opinions without sounding pompous. How
do these hosts lose their arrogance?
Perry: I don’t know if I could convert an arrogant person into a humble one. And
I don’t know that I’d want to – there’s value in the character of a know-it-all.
Lord knows, some of the successful syndicated hosts are truly pompous and
arrogant. I’m not a fan of that in real life, though.&n bsp; If someone acts
like that OFF the air as well as on, that’s just a deep-rooted psychological
problem. A few bad ratings books, a couple of firings, and perhaps a stint
working in a “real job” might cure that.
BMS: If you were building a station, what
type of personality would you look for in mornings, mid-days, and pm drive?
Perry: The criteria are the same for all: entertaining, funny, knowledgeable,
relatable. I’d look for maybe a little more energy in mornings, but I’d like to
fill all dayparts with people who are just plain entertaining. Oh, and one more
thing: they should be unique. Give me something that nobody else can give me – a
unique viewpoint, a particularly interesting personality, something that people
will go out of their way to hear. If the listeners in your market all know you
by name – if you’ve established some notoriety from your style and personality –
that’s what I’d look for.
BMS: In your travels, do you find talent
stands out more in one region of the country?
Perry: Not anymore, not really. There are strong and weak hosts everywhere.
What’s most interesting are the stations that have really established a sound
that’s unique to their markets, that SOUND like the fans in that city. Not to
ignore others that do it right, but WIP, The Ticket in Dallas, WEEI, WFAN, and
KNBR come to mind. Listen to WIP for 30 seconds – or less -- and you know
precisely where it is, and who the audience is.
BMS: Overall, how would evaluate the
talk-radio talent pool?
Perry: Getting shallower, primarily from people leaving in frustration and
others not receiving proper instruction or coaching. It’s hard to evaluate
someone who’s gotten by for years without ever really being shown the way to do
this right. And the industry has not placed a premium value on coaching, much to
the detriment of radio in general.
BMS: Why do you believe many hosts are not
being coached by their PD's?
Perry: There are some excellent PDs who do coach their talent. There are some
excellent PDs who have no time to coach, because they’re saddled with so much
paperwork and other duties (and, sometimes, with multiple stations to program)
that they can’t set asid e time to work with the talent except on the shallowest
level. And there are way too many PDs who just aren’t coaches, and don’t know
what to look for in an aircheck to begin with.
BMS: As a PD, what were the main points that
you addressed with your talent and how often would you coach them?
Perry: It depended on the talent. I wasn’t big on formal aircheck sessions, but
I would always listen to shows live and give the host one or two points to
address every day if warranted. I’d tell them what I heard, give them the tape,
and tell them what to listen for and how to do it right the next time. That
seemed to work well. Some talent needs more work, and for them, aircheck
sessions a few times a week and show prep coaching were necessary. I tried to
sit down with talent before the show to work through topics and hone them to
where I thought they’d work best, and that was effective as well.
BMS: The program director needs to be the
person to correct on-air mistakes, however, he also needs to make sure he
doesn't destroy the confidence of his talent, and we all know how fragile egos
are in this business. How would you walk that fine line between being critical
and massaging the ego?
Perry: Again, it depends on the talent, and that means that the PD has to be
something of an amateur therapist. You have to determine how each talent
responds to different forms of criticism. In my case, I’m not a screamer, and I
don’t have a wide range on this: I treated all talent as adults, with some
leeway for the hosts who occasionally didn’t behave like adults. But one thing I
found was that harping on the negative didn’t fix anything; all it did was make
hosts more aggravated and hostile. And if I had to point out problems, it helped
to also point out what worked well. Otherwise, you end up with a constant stream
of negativity, and no employee will respond well to that.
BMS: People often say a talent has ''it.''
What is your definition of ''it.''
Perry: While I could take the Justice Potter Stewart cop-out route and tell you
“I know it when I hear it,” I’d say that whatever “it” is lies in the host’s
personality. If there’s something unique and interesting about the host that
stands out… that’s “it.”
BMS: The truth is, not everyone can be Rush
Limbaugh, however, everyone can learn from his success. What are elements of the
Limbaugh success story that others can apply to their show?
Perry: Entertainment is Job One. If you’re entertaining, you can talk about
anything, and take almost any position, and people will respond. And don’t be
afraid of a little controversy (assuming that the management is on the same page
with you on that; even if they aren’t, sometimes you have to stir the pot to get
noticed).
BMS: There are many reasons why people are
unable to generate ratings. What advice do you have for those who consistently
maintain poor numbers?
Perry: It depends on the circumstances. If you’re doing the night show on a
station that powers down to 75 watts at night and nobody can hear you, you have
an excuse. But if all else is equal, you have to ask yourself what it is that
you’re doing that would make someone want to come back and listen. Again, there
are a million reasons why someone’s ratings might suck, but if you’re doing it
right, the ratings will come in time. If the ratings just aren’t coming, get
someone independent of the situation to listen and tell you what they hear.
BMS: We know a talk-show host must be well
rounded. What would you insist your hosts do on a daily basis to prepare for
their show?
Perry: Consume media – read and watch and listen to everything. Know what
they’re saying on the blogs, on websites, in the papers. Talk to people outside
the station. Do your homework. And have more material prepared every day than
you have time allotted: chances are you’ll burn through it all.
BMS: Many PD's micro-manage. At what point
should a PD back off and allow the host to be him or herself?
Perry: I’m a firm believer that you set up the framework – the formatics, the
topic parameters, the clock – and then let the host be him or herself within
that framework. As long as he or she follows the basic formatics and has an
understanding of what I want the station to sound like, everything else should
be open to the host’s own personality and style. And if I’ve done MY job of
hiring the right people, the sound should end up fitting what I’m looking for.
BMS: Final question. Where do you see the
talk-radio industry 5 years from now?
Perry: I think it’ll be where it is now, only a few steps closer to trouble.
Ultimately, companies will have to adjust and increase the amount of news, talk,
and sports programming they do on both a national and local level, because
that’s the only way they can compete with new media encroaching on their
territory, like Ipods/podcasts, streaming, and satellite. But we’re not quite at
emergency level yet, and it may be more like ten years before the tide turns for
talent. We’re in a strange position now: we know that new technology is where
we’re headed, and it’s impacting revenues and jobs in terrestrial radio right
now, but the revenue hasn’t grown for, say, podcasts or streaming to the extent
necessary to provide us with salaries large enough to pay the mortgage. We’re
in-between media eras. I don’t know how long this will be the case.
Perry Simon is the editor of News-Talk-Sports for
AllAccess.com.
Additionally he's been a PD and logged time in various roles at numerous major
market stations, including WKXW, NJ 101.5 in Trenton, NJ, and both KLSX & KLYY
in Los Angeles. Perry also works as a consultant
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